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Free shipping for orders over $150
All Closeout Sale items are non-refundable, and can only be returned for a size exchange or store credit.
If you live in Canada and want to return new items, please mail your order back to us. Include a copy of the packing slip return form indicating what you would like to exchange or return in your shipment. We include free shipping to you on exchange orders. Please call us at our USA office if you have any questions before placing your order at 503-203-8000. We're available to help you find the best sizing and products to fit your needs. You can also email us at: support@showerspass.com
Items in new condition (tags still attached and unworn), purchased from Showers Pass online store may be returned for a refund or size exchange within 30 days of purchase. Orders that received free shipping, that when refunded have less than $130.00 Ca remaining, will be refunded less our flat rate shipping fee of $20.00. We cannot offer refunds on items that have been worn outside or on the bike.
Please return all packages to the following address:
Showers Pass
Attn: Returns
2101 SE 6th Ave
Portland, OR 97214
USA
Returning a combo item for replacement is the same as returning any other item. Refunds, however, are different: if you only return part of the combo deal, the combo discount will be subtracted from your refund. For example:
| Combo Deal | Refund |
|
Item 1: $100 Item 2: $50 Combo Discount: -$50 Total: $100 |
Item 1 (returning for a refund): $100 Combo Discount: -$50 Refund: $50
|