February 16, 2021 1 min read

Please note that we are experiencing delays due to winter weather, and order delivery times will be impacted.

Orders placed over the weekend may not ship until mid-week: we'll continue to update this post with details as the situation evolves. Thanks for understanding!

Important notes:

  • We'll process your orders chronologically, while prioritizing expedited shipping methods, once we do begin shipping.
  • It may take longer than usual for our staff to respond to your questions, and we're unable to accept phone calls at the moment. We appreciate your patience and understanding, and we will answer any outstanding messages as quickly as we are able.

What happened? From 2/12/21 - 2/15/21 Portland, Oregon (where our headquarters is located) has experienced extreme winter weather, including heavy snow and ice, resulting in loss of power and unsafe transportation conditions. As of writing (2/16/21 9am) there is still wide loss of power, downed trees and branches, and uncleared and icy roads.